Archive | Internet of Things RSS feed for this section

Friendship in the Meta Verse

20 Sep

No, this is not about Chavez and Strange. It’s also not (really) about chatrooms and dating in the Tinder/ Bumble world. I would say it’s an analysis of how a retired person spends her time, and also a commentary on social structures now.

My typical day now is – take dog for morning walk, listen to some awesome music on Machan, a music community started by a young musician during the Pandemic times, then spend some time chatting on my other Whatsap groups – collegemates/ lanemates/ kids’-friends’-parents-who-are-now-friends/ family/ ex colleagues etc etc…and so on. This chat stuff is pretty much ongoing – and leads to most social stuff too…

I spent a friday last month hosting a group of ladies who all went to the same group of educational institutions and now live close to me for drinks, food and conversation – I knew 1 of the 10-12 folks who came. I spent this Saturday with another group of ladies, who all went to the same group of educational institutions, but who are into music in various ways – this hosted by a lady I’ve never met before. Again, out of the 20 odd who attended, I knew 2 folks. I spent one weekend doing a brewery trail with another subset of the same larger group, this time girls all interested in “baking, cooking, traveling”. That group has done a choley bhaturey trail, and a dosa idli/ thindi trail too. One sunday was spent at Cubbon Park, organising an Enid Blyton style picnic for, yes you guessed it right – Enid Blyton enthusiasts in Bangalore. Did a gin trail with some neighbours last weekend – we went to 3 different houses, where we drank interesting gin cocktails and ate some yum food. I even did a gin quiz :).

For a long time, my friends were – neighbours/ school/ college/ work 1/ work 2/ etc…then husband’s school college work 1 work 2, then kids’ friends parents; so, very ordained by demographics.

But the explosion of the virtual medium obviously expanded the specs of friend groups – and made it possible to have “friends” grouped by interests and opinions.

The meta verse therefore made it possible to have friends across demographic barriers – age, geography, gender, SEC

In my parents’ generation, their friends were largely still found in extended family – so, we would celebrate holi diwali picnics with our big family (and have “friend” groups within the family by different age group bands). When I was learning to drive and would take my car out every weekend to practise (because of traffic), my mum who was my companion would always make a relative’s house her destination – she would say “take me to so and so’s house – I don’t want to just drive around or go to the shops or whatever”.

This leads me to think – earlier, you had friends and you did EVERYTHING with them…now you have friends to do different things with – a book club friend to go watch Where the Crawdads Sing; running friends to attempt a baby Iron Man with; friends who would go to an Oktoberfest with you; Music friends whom you can text and gossip with about the Indian Idol Singers; so, the meta verse enabled classical marketing 101 lessons on segmentation and targeting.

In context, as Roger Federer announced his retirement, we saw many tributes to him – some even coming from “frenemies”. Leads one to think – has friendship itself become more multi layered? It was always onion peel structure – besties/ acquaintances/ enemies – but did the meta verse make friendship structures more complex? What is the “new” definition of friendship.

As I was pondering these questions, I asked random Whatsap groups of “friends” what they thought were iconic friendships they could name. Here are the results

Some random questions got thrown out as these were being discussed:

  • Doesn’t Indian mythology throw up good examples of Female – Female friendships?
  • Can “friendships” exist between men and women or are they of necessity romantic in nature?

So, what do you guys think – what is friendship now; has it changed from when you were younger; what are your favourite examples of “friends”…..Food For Thought!

As for me, all I can say is, “I get along with a little help from my friends” – you all know who you are – Fabulous 4; PNTRMUAA; Ladies Who Lunch; Gandige Swaminies; Gandikota Gang; BCT; Wiimw; Goa Gang; A Block; General GS; Come Takers; Penguins….

Mind your language/ Keeping Up with the Zoomers

30 Jun

fullsizeoutput_5902

Playlist my DD made to introduce me to music she thinks I will like

So apparently one stagnates in music listening at about 33 years of age  – ie, you don’t really broaden your musical horizons once you hit your 30s. I think this is largely true for me – with any additions to my 60s/ 70s music playlist being because of a live concert I attended, or something I learned in a class or for a performance (hence very experiential), or something my kids made me listen to (that poor Avicii was one of those – so also are Mumford and Sons and Arctic Monkeys and Brendon Urie).

Sometimes my friend Rupa, who has two very trendy young adults at home, sends me recos – Prateek Kuhad was one such name (which I learned later put me in the august company of Barack Obama).  

Having said that, when you see a name cropping up in all your kids’ friends’ Instagram pages again and again (yes, I’m stalker mom!), and then see that same name walk away with five Grammies, you know its time to listen to that artist. Hence, on a lazy summer day, I try and search for Billie Eilish (“unapologetically dark, weird, and angsty, Billie Eilish is the anti-pop-star her generation deserves”). DD happens to be looking over my shoulder as I do that, and she says – “ok, listen to “Bad Guy””. And then follows it up with this astounding remark – “Ma, did you know that this video got the most viewed comment on youtube” Huh? What? Say again? This sentence is sooooo weird on so many different levels!  A) A comment on youtube gets viewed? Why??? b) It gets viewed (now) 2.9 million times!!!!!!! woah. What’s WRONG with people? C) The comment is – “I’m the bald guy” by Seth Everman – huh???? Duh? Srsly????? D) Why does the whole world know about this???

fullsizeoutput_5901

I BET I’m the only person of my generation who knows this (I tested this hypothesis, and it was true)….

I thought this, combined with the strange times we live in, is a good time to do a follow up on my old post of new words in the dictionary. Many of these are just Gen Z slang that is interesting/ baffling – I have been stuck with one GenZ-er at home during lockdown so have had many educational episodes about this. Some are words that current affairs have given rise to – may even be in existence for a while, but either weren’t topical earlier, or I hadn’t registered them. I should add, they are mostly words or phrases that I have come across recently in my reading, that I have had to google or ask DDs for the meaning of. In some cases, it is words I have known and used, but only recently discovered the interesting origin of.

As I listed them, they kind of naturally fell into a few clusters:

Phrases where meanings can be kind of derived (or at least understood because they are similar to earlier slang)

Lit – When something is amazing, “popping”, high-energy, or otherwise great. It could also be used to mean intoxicated or drunk (boomer equivalent was loaded I guess in that context)

Fam/ Squad – Used to describe those you consider close friends. DD texts on this group of family friends – “Hey fam, see I made lit chicken”.

Fire – Something that is cool (oh well, or hot) and amazing.  “The chicken was fire.” The boomer slang equivalent of “fire” is “groovy” – though groovy normally implied music. “That album is groovy.”

Goals – A term used to describe what someone wants in their life (I’ve seen it most often in comments on Insta – “Couple goals, squad goals”, or just “Goals”). 

Mood – Used as “same here”/ relatable/ summing up one’s life. Example: “That old man is such a mood.”, or just “mood”! (GenZ is certainly economical with words)

Hangry – Hungry + angry (anger usually a result of the hunger) – every mum knows this one, it just took Gen Z to coin a word for it. I would have also used Slangry (sleepy + angry). (Umm, apparently ”Horngry” is another popular term)

Gucci – Comes from the high-end fashion brand. Another way to say “good,” “chill,” or “awesome.” For example: “Is that fine with you?” “Yeah brother, it’s Gucci.” Incidentally, brother does not mean male sibling – it is just a form of address

Flex – Knowingly flaunt and show off, or, the thing being shown off . “That car’s a flex.” 

No cap – Seriously. “I could really do with a burger right now no cap.”

Netflix party – A virtual hangout zone where folks watch the same shows or movies together (I was lulled into thinking one could watch each other like VR or something – much to my disappointment, my daughter watched the same show many miles across a sea, while we watched it at home. The only difference, one could text each other at appropriate moments to say – oooh this scene is so lit! 

Untitled-design-4-1

Hipster Babu

Hipster – While the word can be traced back to the 1930s, with the “hip” person being the one who knew all about, say, jazz; interestingly, for the Gen Z, all millenials are hipsters. Every generation needs a derisive label for their trendy young people – the peace-loving boomers in the 1960s were hippies (some scholars speculate that “hipster” became “hippie,” before then coming back again). But this one is a reverse trend – Millennials in the 2010s became vintage flannel and skinny jean-wearing/ retro-tech loving hipsters. My older daughter, when she had her very annoying “messy bun” hairdo, was called “hipster babu” by my younger daughter and her friends.

 


IMG_1660Smol
– Extremely small and cute; or, extremely large and cute in an ironic way. Basically, just cute. I always thought this was a bad spelling thing when I saw it on the kids’ posts – but no, its genuine!

Doggo/Pupper – Yes, dog – every gen must say ordinary things differently I guess.

Henlo – A dog’s way of saying “hello”.  

Queen/Kween – You use this phrase to hype your friends or yourself.  “YAAAS QUEEN”

Adulting – its the millenials/ Gen Z doing adult things such as paying bills, getting insurance, getting a job etc. (my older one and her friends constantly bewail adulting. Specially when cooking/ doing laundry)

Finsta – Short for “fake Instagram.” A second Instagram account that someone has, typically used for memes, inside jokes, etc., only for the eyes of close friends. ALL the kids I pride myself on being friends with on Insta, have finstas – and NONE OF THEM accepts my invites for those accounts 😦

tumblr_p35b0u7H7D1qcv6uto1_250Basic – Refers to someone who is unoriginal and only follows mainstream trends. One has to say this as “ya’ basic” apparently – a famous moment of the Gen Z fave show the Good Place. 

Can’t even – An expression that denotes various emotional responses when a person can’t comprehend what was said or what’s happening. “Ms. X. is going on and on in English. Zahaan is snoring. Im dying, I can’t even!”

Boujee – Someone who enjoys the lavish and extravagant things in life. One assumes this is derived from Bourgeois/ Bourgeoisie (with similar insulting overtones) – but with nuances of middle class vs. lavish

 Flashpacking – Backpacking with a slightly larger budget. Sometimes, also known as “champagne backpacking.”

Mankini – A brief one-piece bathing garment for men, with a T-back. Interestingly, in my old list, I had featured Burquini.

Muffin Top : A roll of fat visible above the top of a pair of women’s tight-fitting low-waisted trousers. (That’s me, even in high waisted not tight fitting trousers)

Grocerant – Any store selling a retail food item that is ready-to-eat or ready-to-heat. 

Voluntold – The exact opposite of volunteering. Always used in reference to an unpleasant task to which you have been assigned by your boss. “Her mother voluntold her for the job”

And last, but not the least: 

Clap Those Cheeks – A euphemism for sex

 

Strange Gen Z phrases that I have learnt from DDs/ their friends and my family now uses as common lingo – albeit wrongly very often

no uNo U – A deflection, NO U is a sarcastic way of pointing out that the Original Poster’s [OP] comments apply more to himself and not to the one he/she/they are trolling. Sometimes is also used kindly – as in Insta, a pretty picture has – “hawwwttttieee”, and then the OP says “No U”.

OK Boomer : Generation Z’s dismissive response to suggestions from anybody older. A suitable riposte nowadays for Gen Z could be, Ok Zoomer – which is, however, very “cringe”. 

Slaps – Positive term for anything cool, but most frequently used to describe a good song: “That song really slaps.”

fullsizeoutput_5900Stan – A “stalker fan.” You’re not just a fan; you’re a huge fan on the verge of stalking (but not in a creepy way!). As our friend Gaurav, who loves geeky facts, gleefully told my DD at the end of a Gen Z slang education session, it originated from an Eminem song of the same name. It is however, used more, for some odd reason, with a plural first person pronoun. So, “we stan Sangita auntie”!

Tea – The scoop or gossip. “Spill the tea.” “Tea” is also used when one is agreeing with a point someone has just said. “Last night was a mess. “Tea.” The boomer slang equivalent of “tea” is “the skinny.” 

Thicc – Pleasantly plump; curvy in the right places (especially the butt or thighs). This is my favourite Gen Z word – just because a) it applies to me, and b) its so delightful! 

VSCO Girl – A really “basic” white girl who usually has a hydro flask and a metal straw; uses terms like “sksksks”; wears shell necklaces, scrunchies, oversized t-shirts, short shorts, and Birkenstocks; and talks a lot about saving the turtles. They’re named after a picture editing app called VSCO (pronounced visco).

Salty – To be “salty” is to be annoyed, upset, or bitter, usually about something minor. The boomer slang equivalent of “salty” is “ticked off.”

Bop/Banger – If a song is really good or enjoyable, it’s a “bop” or a “banger”. The usage is contentious in my household – my VERY boomer husband (even by my standards) has been trying to get this right – with various attempts of – “A, this is a bopping song”, evoking gales of mirth from A

Cancelled – If someone does something the internet deems “problematic”, they are “cancelled”. When Divit was bullying my nephew Ben, the girls said, “Divit is cancelled”. “Trump needs to get cancelled already.” However, Cancel culture = Boycotting/ Removing something or someone out of your life, usually following a controversial or offensive statement. This can get quite toxic as you can imagine

fullsizeoutput_58ff

Yeet = Throw Out. Used beautifully by a young friend while teaching History to DD.

Yeet – coming originally from basketball, it meant an exclamation of excitement, approval, surprise, or all-around energy. But now it has morphed to also meaning – “throwing out”.

 

 

 

Abbreviations. Yes, more of! We did say this is the age of economy – “soz” has become a family catchphrase.

Hmu – An acronym for “hit me up” which could refer to hanging out, texting, or talking on the phone.

Fr – Short for for real. Example: “I mean it, fr.”

Tfw – Short for that feel(ing) when. “Tfw you’re ready for lockdown to end but the Corona stat reaches half a million”

W = Short for “win”. “Today I got out of bed at noon and that’s a W for me.”

ITL – “Invited to leave”; that is, firing someone.

UTTR – “Up and to the right”, like a graph of a trend of growth pre Corona

GAFA – Google Amazon Facebook apple

Af = Short for as f**k. Means “extremely”. “I’m tired af.” This one, given the context, I couldn’t even guess at (I kept thinking – after the fact???) – so I asked DD – and she was like, ma, I’m not going to say it!

Idgaf – yes you got it – I don’t give a f@$k. (Also a song by Dua Lipa)

TERFs – Coined in 2008 by Viv Smythe, ‘terf’ is an acronym for trans-exclusionary radical feminist. Implies those who reject that trans women are women, assert the exclusion of trans women from women’s spaces and are opposed to transgender rights legislation. In the spotlight recently due to Rowling’s recent transphobic tweet, ‘Terf’ became the most searched query on Google

 

Technology led phrases

Pwned – Having origins in video game culture, “pwned” is used to imply that someone has been controlled or compromised (kind of like owned – o and p are next to each other on the keypad). “Have I Been Pwned” is a website that allows Internet users to check whether their personal data has been hacked into.

Ambient computing –  Ambient computing refers to technologies that allow people to use a computer without realizing they’re doing it – its a combination of hardware, software, user experience and machine/human interaction and learning – a variety of technologies, including motion tracking, speech recognition, gestures, wearables, and artificial intelligence to achieve this goal. 

68dc8bbd-40cd-4964-a978-4e199421e674

“Vision” from the Avengers Series – Super Intelligence done well 

Super intelligence  An intellect that is much smarter than the best human brains in practically every field, including scientific creativity, general wisdom and social skills. It could be a digital computer, an ensemble of networked computers or cultured cortical tissue. Elon Musk fears it – says could be a immortal dictator/ more dangerous than nuclear warheads. Bill Gates endorses this view.

Slide Into Their DMs – A phrase used to signify that one wants to send a flirtatious message over social media.

@ me next time – This term originated on Twitter, where you could “subtweet” someone, that is, talk about them indirectly. Telling someone to “@” you is telling them to stop being shady and talk to you directly 

derpDerp – Used as a substitute for speech regarded as meaningless or stupid, or to comment on a foolish or stupid action. Derp is often used for a character or an act (derping) not crucial to the story-telling, primarily in rage comics. Derp comes with facial expressions and has a female counterpart named Derpina.

Noob – A person who is inexperienced in a particular sphere or activity, especially computing. The word came from “newbie”. It almost became the millionth word of the English language in 2009, a title that went to “Web 2.0” instead.

Vanity Metrics – Vanity metrics are an outdated form of measurement on social media like the followers on your account or the number of likes on a post. 

Micro-moments – The moment that people turn to a device to get immediate information that will help them to make a decision, resolve a problem, buy something or go somewhere. 

Seenzone/ Ghosting – Seeing a message but not replying ; if done frequently, normally is a precursor of ghosting – which I ending communication without warning

 

Topical Phrases 

Snowflake Generation – The young adults of the 2010s, viewed as being less resilient, living in a cocoon of righteousness, and more prone to taking offence (hypersensitive)  than previous generations. It came from GenX parents calling their children unique (or snowflakes). Now a favoured phrase of some tabloids for expressing generic disdain for young people who are behaving differently from people older than them (young people are having less sex, or drinking less alcohol, or having less fun.) 

Fatberg – A very large mass of solid waste in a sewerage system, consisting especially of congealed fat and personal hygiene products that have been flushed down toilets.

Outrospection – (coined by Roman Krznaric) A method in which you get to know oneself by stepping outside of yourself, developing relationships and empathetic thinking with others. 

Poverty Porn – also known as development porn, famine porn, or stereotype porn, has been defined as “any type of media, be it written, photographed or filmed, which exploits the poor’s condition in order to generate the necessary sympathy for selling newspapers, increasing charitable donations, or support for a given cause”. Ed Sheeran was unwittingly guilty of poverty porn in his 2017 plea for the poor for Comic Relief, as hero-Ed narrates his sorrow while the camera zooms on nameless children sleeping rough on a beach. 

Weasel WordsWords and phrases aimed at creating an impression that something specific and meaningful has been said, when in fact only a vague or ambiguous claim has been communicated.

Some new words in Oxfordenglish dictionary:

Mentionitis – A tendency towards repeatedly or habitually mentioning something, esp. the name of a person one is attracted to or infatuated with, regardless of its relevance to the topic of conversation.

Freegan – A person who believes it is wrong to throw away food when millions of people around the world are hungry. They only eat food they can get for free, which would usually have been thrown out or waste. Often freegans rely on food found in supermarket dumpsters.

Microaggressions – A term used for brief and commonplace daily verbal, behavioural, or environmental indignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative prejudicial slights and insults toward any group, particularly culturally marginalized groups – “for a black person, you are beautiful”. Long ago, a colleague told me, meaning this as a compliment, “you work like a man”.

Gaslighting – Undermine someone by psychological means such that they doubt their own sanity. Oxford Dictionaries named it one of the most popular words of 2018: The phrase originated from a 1938 mystery thriller written by British playwright Patrick Hamilton called Gas Light, made into a popular movie in 1944 starring Ingrid Bergman and Charles Boyer. In the film, husband Gregory manipulates his adoring, trusting wife Paula into believing she can no longer trust her own perceptions of reality. In one pivotal scene, Gregory causes the gaslights in the house to flicker by turning them on in the attic of the house. Yet when Paula asks why the gaslights are flickering, he insists that it’s not really happening and that it’s all in her mind, causing her to doubt her self-perception. Hence the term “gaslighting” was born.

My daughter recently accused me of gaslighting her about her singing – it was not pretty. Trump’s rhetoric , specially about immigration, and the pandemic, has all been gaslighting.

Virtue Signalling – The sharing of one’s point of view on a social or political issue, often on social media, in order to garner praise or acknowledgment of one’s righteousness from others who share that point of view, or to passively rebuke those who do not. In an era where keeping silent is probably as much a crime as expressing your opinion on, say, social media, what demarcates virtue signalling and passionate expression of solidarity?

Red pilling – Becoming enlightened to the truth about reality, especially a truth that is difficult to accept or exposes disillusions. Red pill is especially used among anti-feminist and white supremacist groups to refer to “waking up” to the truth that women and liberal politics are oppressing men and white people. Elon Musk recently tweeted “take the red pill” – arguably indicating a greater rightward shift in his political views. 

Colorism – Specially relevant now given HUL’s dropping the word “fair” from its iconic product, colorism is a bit different from racism in that it can refer to prejudge based on shades of colour even amongst the same race  “wanted tall fair educated girl for marriage”

Bi-erasure – Bisexual erasure or bisexual invisibility is the tendency to ignore, remove, falsify, or reexplain evidence of bisexuality.

I must confess a recent blooper of mine in context – not quite having internalised the gender spectrum (with ABC News having found 58 gender option in Facebook’s new move) , I was confused between bisexual and pansexual. Took the DD to explain.

Lumbersexual – A “not-so-manly” man dressing like a lumberjack (although a lot more refined) and sporting a beard that has the volume of a lumberjacks beard and the groom of a hipster, cashing in on the “rugged, outdoor stereotype”. Interestingly enough, my earlier list had gastrosexual.

Holacracy – A system of corporate governance whereby members of a team or business form distinct, autonomous, yet symbiotic, teams to accomplish tasks and company goals. Corporate hierarchy is discarded in favor of a flat organizational structure where all workers have an equal voice while simultaneously answering to the direction of shared authority. Zappos.com, with 1,500 employees, is the largest company to adopt Holacracy

 

Coronavirus Lexicon.

In this context, the very word pandemic was for me not such a frequently used/ heard one. So also, social distancing, when I first heard it, I thought was witty. Now ofcourse, it’s our way of life. Coronapocalyse/ Coronageddon are kind of obvious. Index Patient and Super Spreader also became common usage. The few new words I found interesting/ funny were:

Infodemic – an excessive amount of information about a problem, which is sometimes incorrect and can have a negative effect on finding a solution

Doom scrolling – constantly refreshing our feeds for the latest news about the pandemic

Miss Rona  – Gen Z call the virus itself “Miss Rona” or simply, “The Rona.” IN a bit of gallows humour, it was also more callously called the “Boomer Remover.” Now of course the virus seems less ageist.

Wfh = wifi hell = wear fear heroically

Pancession – a pandemic-associated widespread economic recession

Coronaverse – The now prevailing socio-economic order

Coronanoia – paranoia induced by conditions obtaining in the pandemic

Covidiot / moronavirus – slang insult for someone who disregards healthy and safety guidelines about the novel coronavirus.

Quarantini/ Coronarita  – The original quarantini referred to a martini-like cocktail mixed with vitamin C-based dietary supplements. Now these are cocktails made at home with available ingredients

Isobar – a home bar stocked, displayed and/or depleted in confinement

Zoombombing – amid security concerns for zoom, it is basically hacking into. Zoom conference

95f9837eaff1dd2e402f32782026573fZumping – A blend of dump and Zoom, zumping is when you break up with someone over a video conferencing service.

Fomites: inanimate objects whose surfaces can become contaminated with pathogens when touched by the carrier of an infection and can then transmit the pathogens to those who next touch the surfaces

Covexit – The strategy for exiting lockdown

Blursday – An unspecified day because of lockdown’s disorientating effect on time

Infits – outfits worn in conditions of confinement

Quaranqueens – a woman excelling during lockdown, particularly one excessively cleaning and tidying

Smizing – Smiling with the eyes, as when wearing a facemask

Elbump – an elbow contact in place of handshaking or other physical greeting

Coronadodge – swerving to avoid passers-by to comply with distance restrictions

 

Plain Confusing Phrases (that common sense would tell you should mean something else)

OTP – Not the annoying One Time Password, this one stands for “One True Pairing;” , or, your favourite “ship” (Some 5 years ago, I was the “kween” of an old friends’ reunion, when I explain “ship” to them – Virushka/ Brangelina being the ones they could relate to).

Instagram baddie – A woman who always look flawless. 

Let’s Get This Bread! – A pep talk expression similar to “Let’s do this! We got this, guys!” 

Sksksksksksksks – the new Gen Z sign of laughter, replacing “hahahaha.” (similar to a fam squad we once had, which due to the initials, was unimaginatively named sknsrkms)

Snacc – An attractive person; someone that looks so good that you want to eat them for a snack.  

Fit – Shortened version of outfit. “She had on a fire fit at the party.” The boomer slang equivalent of “fit” is “threads.” 

Wig – Something amazing – so shock inciting that one’s wig flies off! (maybe that’s why the “I’m bald guy comment” got viewed so often) The very colourless boomer slang equivalent of “wig” maybe, is “fab”? 

Creps – Not something you eat, it’s Sneakers.

Dank – Not dark, but of high quality. For example: “Did you see those dank memes I sent you?”

Dzaddy – an attractive man. (“Did you see how good he looks today?” “Yeah, what a dzaddy!” ) Electra complex, much?

G – A term of endearment you’d use with a friend or acquaintance. “What’s up my G?” Short for “gangster” or “gangsta”. Huh??? Really?

Hard – When something is really cool. “Have you seen his new shoes?” “Yeah those are hard!” Same as Lit or Fire, but less comprehensible in usage

E-boy/-girl – Gen Z’s hybrid version of emo/goth. A style that includes wearing a lot of black, neon and chains, drawing small black hearts drawn under their eyes, using a lot of blush, and having bangs. Millennials usually think the “e” stands for emo, but it actually stands for “electronic”.

As I was finishing up this list, I chanced upon the New words in Oxford English dictionary. Some that I did not know of (and could never have figured out) are:

Bagel – To beat (an opponent) by a score of six games to love in a set. 

Chop-chop – Bribery and corruption in public life; misappropriation or embezzlement of funds. 

Franger – A condom

Noonie – The female genitals; the vulva or vagina (mainly Brit usage)

Jam – Among homosexual people, designating a heterosexual person 

Tokunbo – Denoting an imported second-hand product, esp. a car

sLLvWnnVTo2Mkd4S0rezzA

My UFO – a memory blanket

UFO – In knitting, sewing, quilting, etc,  an unfinished piece of work; a project left uncompleted.

 

 

 

 

 

As I end this long list, I thought of who would appreciate this post – and I realised that it probably will be folks of my generation really. I found this news item about a teacher who compiled a list of Gen z slang very relatable.  – teaching done right

Ofcourse, Gen Z is not the only gen with slangs – in the spirit of weasel words, Boomers probably invented meaningless corporate speak. Infact my DD gets her own back on bopping/ bantering dad when she gets him with #thematic #skininthegame. 

As Eilish would say, “Don’t say thank you or please; I do what I want when I’m wanting to”

Co-optition, The Quest for Access, or, Vasudhaiva Kutumbakam

27 Feb

eI24B5XMRDS42wfrEZBWgg

Narayana Heart Centre at M S Ramaiah Memorial Hospital

We moved houses a few months ago, and I needed to go to a completely new hospital for a check up. Imagine my surprise (and relief actually), when I saw the Cardiac Care department at M S Ramaiah, a large, old and reputed Hospital and Medical College, run by – Narayana Hrudayalaya, also a large, reputed and old Cardiac Care Hospital started by the eminent Dr. Devi Shetty! Now, this was a hospital I was very familiar with. It was hugely reassuring to get my check ups done there – and even see the familiar blue saree for the customer service folks – almost like being home. 

It set me thinking about the world now collaborating in newer ways, even with erstwhile competitors, in a bid to win access to customers. (I saw later that the Oncology centre at Ramaiah was run by HCG, a cancer specialist).

Narayana itself, from being headquartered almost outside of Bangalore in a large “health city’, has of late started smaller branch centres all over at least south and south east Bangalore. And now, this shop in shop in Ramaiah!

So this is smart business, right, exemplifying a few business imperatives:

A) Core competency specialisation 

B) Outsourcing of non core work to other experts

C) Competition changing to Co-optition (or, everything being fair in love, war and business)

And right then, I saw pop up on my screen, an ad for a sale at Nykaa, an online turned clicks and mortar retailer of beauty and personal care products (a retailer that my teenage daughter had first told me about some 4-5 years ago as her friends were all buying discounted toiletries and make up from there), of products by Fable Street, another online retailer that sells very attractive work wear clothes and accessories (this one run by an IIM alumna). 

It kind of messed with my brain for a bit (I mean, I understand cross usage of channel, but direct competitors using each other as channels?), till I reasoned that this was the true value of the market place model that Amazon had pioneered. (An article I read recently put the figure of third party sales from Amazon at 58% of total revenue). This is Amazon’s stated intent of “helping independent retailers meet the needs of Amazon customers around the globe”. I think Amazon really made the transition from an e-tailer to a channel provider to a technology company very very smoothly and logically.

So what scenarios work best for this co-optition, or collaboration amongst competitors:

A) Multi party Industry nature collaborations

This is normally for Big Problems – setting standards/ fighting common causes like climate change/ defence and security/ energy/ epidemics/ education/ poverty. 

For example, at the recent NRF 2020, one of the biggest panels featured executives from Target, Chipotle, and Best Buy who discussed the power of cyber security industry collaboration. 

Similarly, Facebook, Amazon, Google and more met with WHO recently to figure out how to stop misinformation on the dreaded Coronavirus. 

Or, in 2013/14 post the Rana Plaza disaster in Bangladesh, consortiums were formed between Walmart, H&M, Zara, Nike, Adidas to ensure safety and better working conditions for their workers 

Open source was probably the earliest version of this co-optition – where varying competing organisations would come together for development. 

IOT is a great area nowadays which needs to see, and is slowly seeing, collaboration between competitors to develop platforms and utilities for seamless customer experiences. Recently, Google, Apple and Amazon, probably the most acrimonious competitors amongst tech giants, unveiled a smart home collaboration, Connected Home over IP. This is inviting device manufacturers, silicon providers and developers across the smart home industry to join and develop new connectivity standards. 

Another area is self drive cars – the trio of Ford, GM and Toyota has formed what they are calling the Automated Vehicle Safety Consortium

Ofcourse, when competitors work together, data security/ patent protection become critical areas, and most companies work well on solving for those. In case of any leaks, these collaborations dissolve.

B) Collaboration between select parties to develop new technologies/ products; to address client needs, or to fight a common competitor: 

Probably the most celebrated example of co-opetition success is the 2004 Sony-Samsung JV to develop and produce LCD panels for flat-screen TVs.  “Bravia” and “Bordeaux” came out of this collaboration, more than doubling the combined market share of these two companies.

In 2012, Harvard University and MIT formed EDX, a non-profit organisation that provides free online courses, each investing $US30 million. By end 2019, there were about 20 million students that it had served. 

In 2017, a consortium of automakers including Ford, Toyota and Suzuki, planned to develop standards for in-vehicle car telematics as an alternative to Google’s Android Auto and Apple’s CarPlay. 

In 2016, Facebook, Amazon, Google, IBM and Microsoft came together to create a historic partnership on AI. Apple, Google, Facebook, participated in a twitter data sharing project in 2019.  Google supported Mozilla (Firefox web-browser), a rival to Google Chrome, in order to limit the expanding influence of Microsoft Internet Explorer and Apple Safari. At Samsung’s Galaxy Unpacked event in Aug 2019, the company announced four partnerships – of which Microsoft was one, to bundle its Android apps on the Note 10.

Even in the B2B world of tech services that I was briefly a part of, one has seen big competitors work together to win a large contract. TCS in 2018 was in talks with Wipro and Infosys to market its automation software Ignio, though nothing really fructified as Wipro ran the AI platform Holmes and Infosys its Nia.

In tech industries, the need for co-opetition is felt more due to the pace of evolution of technology, shorter life-cycle and high R&D costs. The cost of introducing new technology can be prohibitive for one company. Another perspective could be that these partnerships are short-term co-branding and marketing opportunities.

Pharma sees a lot of these in a bid to discover and trial new cures – In 2014, Pfizer and Merck collaborated on a study evaluating a novel Anti Cancer regimen. More recently, in 2019, Pfizer and Merck KGaA, joined BioXcel Therapeutics in its clinical collaboration with Nektar Therapeutics, creating a partnership to assess a triple combination therapy in pancreatic cancer. And then in 2020, Genome & Company entered into a clinical trial collaboration and supply agreement with Merck KGaA, and Pfizer to evaluate the safety, tolerability, biological and clinical activities of some combination therapies, in multiple cancer indications.

The risks of collaborating with rivals might seem huge but a study by the Multidisciplinary Digital Publishing Institute found that co-optition, when it lasted from three to five years, had more than a 50% chance of mutually reducing company costs.

But co-optition is not really new – There have been enough examples in History, as well as in ancient legends, mythology and fiction of strategic collaboration between enemies to defeat a rival enemy.

In India, the Rajputs occasionally united against foreign invaders – once under Bappa Rawal, then under Shakti Kumar of Mewar and Jaypal Tomar roughly in the 11th/ 12th century. Once the foreign invasions stopped, the Rajputs fought each other.  Then, the rajputs under Rana Sanga managed to defend their confederation against Sultanates of Malwa, Gujarat and also Ibrahim Lodi, Sultan of Delhi.

Some historians think that Rana Sanga also invited Babur to fight against Ibrahim Lodhi, plotting that he himself would move over to Delhi after both warring sides were weakened. As it happened, Babur was very strong, he defeated Rana Sanga, and started the Mughal Dynasty. 

Globally, while the US and the Soviet Union had not exactly been friends in the times before the WWII, it was their collaboration as allies that had a large part in defeating Nazi Germany. 

Hagrid Looking at the Giant Colony

Hagrid Looking at the Giant Colony

Pic Credit

Recent popular fiction e.g. Harry Potter, saw both the Dark Lord’s side and the Order of the Phoenix wanting to ally with the giants to defeat the other side (this despite a fair degree of mistreatment accorded to the giants ordinarily by both sides). Ultimately, the Giants joined the Death Eaters. In the famous Game Of Thrones, Starks, Arryns and Targaryens allied with a few key House of Lannister members like Tyrion and Jamie and fought against the White Walkers, the army of dead in the battle of Winterfell.

Why go so far – Indian Politics sees a lot of co-optition – in 2018, the Karnataka state assembly elections saw a farcical situation when the party with the majority (BJP) first claimed the right to form the government, but then had to resign as its two competitors (The Congress which actually had the least votes, and the JD(S)) formed a post poll alliance and staked claim – it is another matter that the government didn’t last very long.

Apparently, in the NASCAR world, co-optition means one racer helping another by working together to go faster until the last lap, before they start competing against each other.

In teen patti/ cards, one has side shows with a competitor in a group to ensure the larger enemy gets slain.

screen-0.jpg

Side Show in Teen Patti

 As the iconic Godfather line said, “keep your friends close, and your enemies closer”

C) Cost Optimization/ Capacity Sharing 

Don’t even get me started about this – the hardware guys want to make software and vice versa, the gaming guys are making voice assistants and so on and so forth. And competitors supply parts and components to direct competitors while their finished goods are fighting for share of wallet! It’s all over the place, and hugely incestuous! 

Apple and Samsung for heaven’s sake! While Samsung’s Galaxy and Apple’s iPhone are arch rivals, Samsung at the same time continues to be one of Apple’s main suppliers of screens.

Microsoft and Intel were “married” to each other for ever it seemed (their Wintel alliance) till the advent of mobile technologies created a split. 

The Star Alliance network of competing airlines, which included Air New Zealand, Thai, United, Air China, Lufthansa and Singapore Airlines, to name a few, was established to save on logistics, marketing and ticketing costs . But we travellers benefitted also as can share loyalty points :).

Peugeot Citroen and Toyota used to have an arrangement to share components for their city cars to the extent that critics said it was one car with three names.

And then there is branding/ white labelling in retail, and actually tech services. Essentially everybody plays happy families in order to lower the burden of capital intensive businesses.

images

Happy Families / Vasudhaiva Kutumbakam

D) Arising from a partner eco system  

Then there are the companies who are building entire eco systems – Salesforce was one of the earliest. Now there is Amazon Web Services. And the participants in these eco systems are competitors but benefit from the network. I mentor an AWS / cloud computing consulting services startup called Rapyder – they do good work, have a solid client base, and are growing excitingly. Obviously helped on by AWS. Don’t yet exploit the advantage of co-optition – but could very soon. 

In the social impact sector, there are platforms like Lets Do Some Good run by my ex business partner. Her concept when she started was to weed out the inefficiencies of “random acts of kindness” (e.g., too much funding and CSR efforts going to a school close to many corporates, and none going to one a little distance away), and give small NGOs and ISR folks the ability to synergise their efforts. Cooperatives and marketplaces are other such instances – Social Alpha, as an example, has incubated a farmer cooperative called Farmveda, that has enabled better market access and profits directly to a network of farmers in the South of India. Similarly, a market place called Habba, run by RangDe, that enables artisans to sell and reap the benefits of their crafts. Many countries do this, e.g New Zealand enables its wine growers export their products  – all constituents can be viewed as competitors, but in the cooperative model, they leverage a common entity to come together for “the greater good” and enjoy the benefits. 

(As an aside, while the greater good, also known as win -win is a really praiseworthy ambition, it can have very dark results as we know – after all, Hitler convinced a vast population that homophobia of various kinds was for the greater good. In recent times, a good metaphor for Hitler has been Grindelwald of the Fantastic Beasts/ Harry Potter franchise. Anyway, this is a deviation…)

Grindelwald giving the Greater Good speech

Grindelwald giving the Greater Good Speech

E) Access to a whole new world

This is the pure commercial/ channel play, cross sell to allow mutual benefit, ensuring ubiquity of a familiar brand. The online world made this possible – when instead of customers needing to go destination shopping (including for medical services – a la me going to Narayana), they expected manufacturers and service providers to come to them. The battle for access became fiercer – with players realising the benefit of selective partnerships to ensure visibility across forums – the power of decision then lay in the customer’s hand, influenced less by “location”, and more by other factors – it really became survival of the fittest.

Vimeo, a competitor to youtube one would have thought, allowed publishing of its videos to youtube (as well as others like Facebook/ Linkedin etc) via its “publish to social” feature  – this maybe underlines Vimeo’s shift from a video content making company to one that is making tools for content makers and publishers.

Microsoft offers Xbox games via Xbox live – on Nintendo Switch – its a partnership that is mutually beneficial, though there are claims that it may be ending soon. (It started with Minecraft, and post that, despite ongoing “exclusives” for each platform, the gaming companies started collaborating for better access. Sony has less incentive for this partnership, but there is certainly cross play gaming going on).

SAP used to run Oracle database  and  Microsoft Office is available on Apple computers (Macs and iPads). Similarly, Apple and Amazon combine for Kindle – Apple has a kindle app for iPads, which one would think is counter intuitive. But this is because Apple needs content for its devices, while Amazon needs people to buy more and more (e) books. In this case, it is because the strategic imperatives are different for the competitors for the collaboration.  

Samsung and Apple have tied up for TV services, an area where both have been slow to grow.  

This cooptition also helps small scale companies scale up by pooling resources too (a bit like the cooperative model, but not wider/ multiparty). It’s a rising tide, that raises all boats. 

Overall, there is a time, place and reason for competition, and then one for collaboration – and increasingly, as we are seeing, the same two people can be competitors or collaborators. The world is becoming one large happy family – the Upanishads called it Vasudhaiva Kutumbakam. 

As Abraham Lincoln said, “Do I not destroy my enemies when I make them my friends?”, and (not to be outdone), Sigmund Freud said “an intimate friend and a hated enemy have always been indispensable to my emotional life…not infrequently…friend and enemy have coincided in the same person”

And as my daughter would say, Ma, duh! Frenemies! 

250px-Frenemies.jpg

Free Basics: An “Ashwatthama Hato-Hatah” Type Half Lie

5 Jan

free basics

So my newsfeeds have been equally flooded with notifications from two sides of the same coin – folks expressing outrage at Facebook’s audacity with the “old-wine-in-new-bottle” Internet.org/ free basics 100 crore campaign; and those who, believing truly in the “promised land of freedom” for poor, signing up the free basics petitions – I get the feeling half unknowingly.

A sample of some posts:

Facebook has sneakily–without any announcement– launched its Internet.Org service across India, asking people to send an automated email to Telecom Regulatory Authority of India (TRAI), letting them know that you support ‘Free basics’.

If you are free and have some time for a really funny activity – please do this –
1. Make a list of all your friends who are supporting Facebooks’s “free basics”
2. Now make a list of all your friends who are implicitly and explicitly Bhakts
3. Tell me the % overlap between the two lists
(it will also explain to you a concept called Statistical Correlation)

Irritated to see so many notifications of friends on my timeline signing up the Free Basics petition to TRAI. Not quite sure how people fall in this trap for net neutrality without understanding the basics…Good job by Facebook in sugarcoating and re-packaging its agenda by renaming it as Free Basics… Jago Grahak Jago!

I am getting notifications about FB friends, who have “Written” to TRAI supporting “Free Basics” (So called FB “charity” initiative to become the Gatekeeper for what is accessible on the internet).
I am wondering… are these friends really aware that “Free Basics” is just another name for their previous aborted attempt to do the same thing as “Internet.org”? Do these friends really support this sinister design of Zuck and gang? Do they realize that clicking on that button that FB so helpfully is pushing on their feed is not the same as clicking on the “Like” button? Do they realize that their names will be sent by FB to TRAI as “proof” that “many” Indians support FB’s attempt to limit the access of the poor to the internet?
(On a side note, this is also an experiment to check if FB has bots analyzing our comments on this issue to downgrade this post)

Some of my friends have become victim of Facebook’s latest conspiracy. Please don’t write to TRAI without understanding the implications. Facebook is manipulating public opinion. please don’t get trapped into their advertising campaign and media management. I am against Free Basics.
https://www.linkedin.com/…/facebook-misleading-indians-its-…

– ‪#‎freebasic‬ is not a freebie for ppl being given by FB! It’s against ‪#‎netNeutrality‬!!! Why else wd they spend so much on full page ads and hoardings! Use common sense, else read up before u sign petitions or then just abstain if u aren’t aware of the issues!
Else maybe then I am being harsh and you all who have signed up, have read the petition and truly agree with the fact that consumers shd not have freedom of choice and shd be docile and submissive and take whatever the Giants allow us to use!

Do u support ‪#‎freeBasics‬ or do u support ‪#‎netneutrality‬ .. Pls think before you blindly support. If u have understood what you are supporting by signing the ‪#‎freeBasic‬ petition today then don’t complain about lack of Internet freedom Tomo!

Hope all the bhakts wake up and realize that Zucky boy is running a business. Not a charity. Please read and for heaven’s sake, educate yourself before supporting Free Basics

The way ‪#‎Facebook‬ is behaving with ‪#‎FreeBasics‬, slowly people will start telling “What the Zuck” instead of WTF! ‪#‎SaveTheInternet‬

M not an expert but lets ask those who don’t have internet access today are they worried about the corporate war behind Free Basics? Are they worried about whether FB gets benefit out of this or not? Or are they only concerned about whether they get the internet access no matter who (& how) they provide them. The debate has to be fair. Let’s not debate it like a first world problem (“net neutrality”.)

freebasicsads

Media has been equally vociferous obviously, with opposition, defence, counter defence, allegation, counter allegation, doing repeated loops.

Most of you must have read Zuckerberg’s “op-editorial” in the TOI, arguing about the good that Free Basics brings. And then, this contra opinion by Nikhil Pahwa.

Probably the article(s) that got most coverage on the evil side of the coin were started by this one by Mahesh Murthy; and then facebook’s rebuttal to Murthy and his rebuttal, and then theirs….(just kidding, but this is a good summary of the to and fro :). The latest one by Nandan Nilekani and Viral Shah with a proposed solution; and another by Giridhar Pai have also been widely read.

Some nice spoofs emerged :

spooffreebasics

The funniest by far video is done by AIB : here it is for your viewing pleasure:

Most of those supporting the move, seem to be saying “something is better than nothing” for the majority (with many opinions arguing that this is the rich minority fighting about the poor majority’s issues!)

And most dissidents feel that Facebook is cleverly creating a walled garden, that there are no free lunches, that the telecom (Reliance) and Facebook will monetise all data in the future, that the move anyway is discriminatory (Pranesh Prakash, policy director at the Centre for Internet and Society, said, “Facebook, a foreign company, is allowed to campaign with impunity, but NGOs receiving funding from foreign trusts are subject to all manners of restrictions and may not campaign in India.”).

It’s interesting isn’t it, on the one hand there are universities and corporates working towards freeing up content (MIT-Open/ edX/ Coursera etc MOOCs), and then here is Facebook working towards restricting freedom in the garb of the opposite.

I think THAT’s my big problem – not so much the fact that they are creating a restricted walled garden, but they are doing it in a hole and corner fashion – with half truths/ part pictures and not full information.

Think about the petition many of my friends have signed –

“Meanwhile, To the Telecom Regulatory Authority of India, I support digital equality for India. Free Basics provides free access to essential internet services like communication, education, healthcare, employment, farming and more. It helps those who can’t afford to pay for data, or who need a little help getting started online. And it’s open to all people, developers and mobile operators. With 1 billion Indian people not yet connected, shutting down Free Basics would hurt our country’s most vulnerable people. I support Free Basics – and digital equality for India. Thank you.

To me, it is very very reminiscent of Dharmaraj Yudhishtira resulting in Guru Drona’s death in the epic Mahabharata, via a very famous half lie – “Ashwatthama hato hatah – narova kunjarovah”

ashwathama

But, I think what is worth pondering over, is that Ashwatthama, is purportedly one of the 7 “chiranjeevi” or “amar” i.e. ever living legends!

Do you think free basics in India will be unputdownable too? We have to wait and watch. (Good news – Egypt just said a no! to it)

Healthcare in India – still Miles from the Internet of Things Vision

28 Dec

My 81 year old dad has been having a rocky couple months.
It started with weakness and giddiness; then a feeling of numbness in his limbs; then incidences of blurred vision and slurred speech – classic stroke symptoms.
My brother and I started the usual merry go round that all caregivers of senior citizens go through – emergency-neurologist-cardiologist-nephorologist-endocrinologist-back to emergency-repeat cycle. Threw in sessions with a GP, and then a couple operations of the eye at the ophthalmologist.
Went to two hospitals, and 4 branches of one of them.

Was completely appalled at the isolated nature of patient information access and diagnostists available, even at the best hospitals, in the Silicon Valley of India. And this, when we are debating the use of Wearables, Internet of Things and Big data all the time!

Lets look at the possibilities for the Healthcare IoT first:

– At the individual/ patient level –

The ultimate beneficiaries, patients (both current and potential/ future), will basically create and consume larger amounts of data than ever before – due to wearables (e.g. Tempo from CarePredict) / implants/ other gadgets and devices owned.

This will enable better monitoring of behaviour, and, when coupled with context – facilitate hugely improved diagnostics. Diagnostics that are derived from integrated data – multi disciplinary, as well as omnichannel/ source. (So, no more – “your sodium is low, eat more salt – says nephrologist — uhhh, but BP is high, reduce salt says cardio”! )

These diagnostics will then not only treat any emergencies or negative incidences quicker/ more competently, but also act proactively – thus alerting users and discouraging them from harmful behaviours (too much smoking/ not enough walking/ too many carbs/ not enough sleep….)

This personalised patient care, is after all, the raison-d-etre of the wearables market, which, according to a recent IDC report, is set to reach 45.7 million units worldwide in 2015, and 126.1 million units in 2019.

The IoT approach can then be taken a step further – and use gamification techniques to reward compliant medical behaviour. (My constantly sudoku playing dada and candy crushing mom I’m sure will be very vulnerable to these approaches!)

– At the macro/ aggregated level –

Obviously, when taken as a large body of data, analytics organisations can develop and fine tune personas and segments, making them richer and more detailed. The way to do this would be to combine biomed research using life sciences databases with aggregated patient behaviour and symptoms. This should ideally ultimately result in predictive models, thus leading to better treatment. Basically, a higher emphasis on real time monitoring and intervention combined with traditional lab work becomes the new clinical research methodology! In long term vision, companies and nations get a jumpstart on reducing burden of disease in the overall population.

– At the enterprise level –

Many studies are saying that providers may be able to save up to a quarter of their business costs with the Internet of Things.  This would be done by integrating new technologies into their operational strategies. Think about it – a vast, dynamic mass of wearables, biometric sensors, smartphone add-ons, and other medical devices and implantables – all growing, shifting, and ripe for an IoT approach

wearables

– Miscellaneous –

The serious side of Healthcare IoT is only one side of the picture actually – the wearables landscape is fairly glamorous even from the early adopter tech consumer’s Point of View! Think Ping, a social networking garment developed by designer Jen Darmour; Smart socks that tell you when to change, and where the pair is; Electrozyme or Motorola digital tattoos (that always remind me of the Bourne Identity series); tweeting bras (to remind one of breast exam monthly); dream inducing headbands; Peekiboo, a cap that lets you see the world through your baby’s eyes; smart pajamas that help you with bedtime entertainment when your kids are ready for bed; i-Grow income hair growth helmet; Drumpants which is Multiple touch pads sewn into a pair of classy jeans give drummers a six-piece kit; and, the coolest of all, Necomimi, a set of feline-like ears that strap on to your head, supposedly measure brainwaves and then move and flick based on how you’re feeling at a given moment!

The Flip Side

But the real truth, atleast in India (as experienced by my dad and me) is a far cry from the vision. At the moment, there is NO healthcare Internet of Things – maybe just a random collection of medical devices and consumer monitoring technologies that don’t quite know what to do with each other! 

Treatment is isolated – diagnosis is gut and experience based (which actually is not necessarily a bad thing – since, given India’s huge population, doctors do get to practice a lot and so see a wide variety of patients); there is very little digitisation even in the best hospitals. (In fact, in the hospital where we treated our dad, even within the 3 buildings in the same health city campus, there are different degrees of digitisation – the newest, the Eyecare hospital introduced EMR maybe 3-4 years ago, and so it’s all modern; the next oldest Multi Specialty Hospital now scans the written prescriptions of the doctor after you come out of the treatment room, (so, atleast keeping some records – though I’m reasonably confident nothing is being done with those scans yet); and the oldest, the Cardio facility I think still does nothing digital)

To answer the question – “why” – I think it really has to do with a basic question of population – in our country, we are too busy solving the Maslow’s Hierarchy lowest rung questions of food, clothing and shelter to spend too much money and time on other stuff. Coupled with legacy systems and old habits dieing hard, it’s a tough combo to beat!

And then there’s the question of reliability – many medical practitioners suspect non manual devices and gadgets – I have met with scepticism on the results of digital BP monitors from all doctors and nurses! (and my 10-times-a-day-BP-measuring dad’s experience shows significance differences between same time readings of manual/ analog BP monitors and the digital ones. Despite repeated calibrations!). So, reliability is suspect.

And, as yet, I’m not even stepping into the whole compliance/ medico-legal/ security aspect of the data

I think this is a bit like the “obvious” steps in customer centricity across functions and kind of business that are visible to everyone now with Big Data, but the fact is that no one is exploiting them – due to lack of vision, corporate lethargy, or even mal-intent in the form of vested interests! (watch out for the next blog on that topic in a few days). The good news – In a PwC study, 95% of healthcare CEOs said they were exploring better ways to harness and manage big data. The bad news – this is not confined to India alone – Read this article on how this state of affairs sadly seems true globally :(.

Maybe it’s just a matter of time – the question is how much time! Meanwhile, for my dad and me, it’s onwards and upwards to the next “o-logist” – this time the ENT specialist for new hearing aids! Yawwwnnnn….

The Internet Of Things: State of Maturity in India

21 Dec

Digital India Smart Cities

With all the hype about Digital India, and Prime Minister Modi’s Smart City initiative, one question that keeps getting asked is the state of maturity of the Internet of Things in India.

Well, first of all, let me give you my take on the state of maturity of the IoT in the world – like most revolutionary waves that arise because of supply and not demand, at this stage a lot of the work on the IoT is more conceptual/ background building than application oriented. As a corollary of this, the real benefits haven’t trickled down to the end consumer – mainly also as the last mile connectivity applications are still being built. Early devices that purported to be based on the IoT were more bought than used (it is said 70% of fitness trackers bought are not used now); Google Glass is currently resting in a graveyard; IoT revenues are growing at 20-25% for even the top players in the space/ the facebook’s internet.org is getting into all kinds of hot water.

The eco system of companies in the IoT is still hyper fragmented and interoperability is still an issue (standards and protocols are still being worked upon – in fact, that’s where a large body of work is being done).

One of the big roadblocks to progress is miniaturization – specially of batteries. For ultra small sensing devices, either fitted into large industrial buildings, or on small wearable devices, the level of miniaturization requiredd of batteries is not funny – our smallest batteries are still how big

Having said that, there are many heartening examples of work that has been done – after all, ever since 2008, there have been more connected “things” than people in this world! Not the least of this is evident in Smart Cities. Songdo in South Korea has been one of the oldest cities to get ‘smart” – they have a smart energy grid which matches power supply and demand. They have no garbage – their waste gets automatically sucked into Sewage Treatment Centres.

Glasgow has recently announced a budget of 37 mil $ for its project. Their street lights will automatically switch off; they will map routes for easing traffic congestion; footfalls can be monitored, noise and air pollution levels are monitored; Delivery services are prioritized per criticality; there is CCTV coverage of the whole city to ensure higher safety levels.

When it comes to India though, 100 smart cities at a Rs. 7060 crores investment plan notwithstanding, there are a few further hurdles to quick penetration of the Internet of Things.

First of all, we need indigineous/ low cost hardware. Even now, some 65% of hardware that India uses is imported. Then, our bandwidths need to improve significantly. With a $ 12 – 15 billion IoT market revenues expected by 2020, we cannot make it happen with the current pathetic internet speeds. We need low cost/ low power devices that are pluggable into wi-fi. We need the basic infrastructure required for any technology to work. And finally, we need a thriving eco system of vendors building off the Internet of Things.

But maybe the biggest issue facing IoT development in India is that of usability – essentially, the Big problem to be solved/ prioritized still needs to be defined!

I think the first few areas that need/ will see IoT solutions, much like the rest of the world, will be: Utilities/ Smart cities; Agriculture and Healthcare. On the business front, it could be logistics and supply chain – with a newly booming e-commerce industry driving usage.

The overall/ global perceived risks of security threats still exist – as much in India as anyplace else, but I think at an overall level, this fear is becoming slowly marginalized. A higher risk is a more social one – on the one hand, tha of “de-humanization” – machines talking to machines/ robots and AI devices will slowly delimit human contact even more than the current whatsap culture is doing. On the other hand, there is a real “social apartheid” risk – these technologies, atleast till the time they focus high end customer acquisition, may just polarize the haves and have nots even more.

All in all, though, the IoT is coming – earlier in some places than in others, but the advance is real! One statistic said that by 2017, 50% of IoT solutions will come from companies that are less than 3 years old. So, get ready all, action stations!

The IoT Ecosystem – A Beginner’s Guide for Benefiting from It

17 Dec

Last month I was at a panel discussion. The Topic was – “The Internet of Things; Leveraging Technologies in Business”. As I was thinking about what I would say to a room full of entrepreneurs, I came across a startling statistic – 87% of people in this world have not heard of the IoT!!! There bursts our collective IT/ Valley type bubble, which gets so wound up in the latest tech thing that it forgets to demystify even really applicable stuff to the real beneficiary!

I decided therefore to begin my talk with a very simple eco system clarification graphic – one that would explain to each of us our place in the Internet of Everything / Internet of Nouns whatever you want to call it. Here it is:

IoT Ecosystem

CONSUMER BENEFITS IN THREE WAYS:

What it means is basically, that as Consumers, of course, our lives will be made easier due to the Internet of Things. But that happens in essentially 3 ways:

a) The environment becoming more efficient/ optimised/ user friendly and hopefully cheaper. Think smart cities; urban lighting i.e. street lights auto switch off; transport management including traffic congestion easing and smart parking; smart energy grids; city and waste management; agriculture produce optimisation…..in effect, the Gotham city of the future without Batman! 🙂

Gotham-City

b) Better Health and Welfare – All the fitness meters and wearables will enable better quality healthcare for most of us; things like remote tracking for senior citizens; and better compliance and adherence in treatment administration. Not only that, security for kids/ adults/ everyone in fact will be much better with tracking devices and sensors.

c) Customization – What the plethora of things stuck on any and every monitor-able membrane will do, is enable micro modules of data – every action, behaviour, and even possibly thoughts and emotions will be tracked for everyone. This will enable better mapping of individuals (not just segments or clusters), thus making daily lives more efficient and easier. This is where the standard use cases of the thermostat enabled warm home before you enter from office (Google’s Nest acquisition); the pre-ordering fridge when eggs stock gets depleted (Whirlpool, Electrolux); the erstwhile Google Glass, and the pre determined shopping selections at retail play. This is also where much of the glamour and hype around the IoT exists – after all, the early adopters consumers will really be looking at these ‘cool/ quirky” gadgets to show their “with-it-ness”.

ENTERPRISE ECO SYSTEM COULD BE AS IoT VENDORS; OR USERS OF IoT FOR CUSTOMER ENGAGEMENT

But when it comes to businesses, the interplay changes a bit.

Most of the thought leadership coming currently on this space is from businesses participating directly in the Internet of Things – these are (largely) technology or data type firms – and they could be either manufacturing devices (the last mile therefore); or operating in the standards and protocols arena – therefore providing the platforms for all to operate; or working on applications on and around the IoT; or be working with the data arising out of the petabytes of data (erstwhile BI/ Big Data processors).

In all these avatars, the companies are providing products and services directed related to creating, harnessing and delivering the Internet of Things – whether to other businesses, or to end consumers. Also, as in most modern technological playing grounds, everyone is collaborating with everyone else (or, well, should be!). There are large interdependencies, and companies have realized that it is better to work on their chunk of the whole. Cisco, IBM, Intel, Google, Facebook, Salesforce, Amazon, Samsung and GE with their Industrial Internet are the primary large names that pop up when this category is discussed.

The balance of the businesses, will essentially participate in the Internet of Things to harness and derive the benefits it delivers. Hence, this is about exponentially bettered customer centricity – about really hyper personalized, context driven products and solutions. The insights gleaned from processing the oodles of data generated by all the sensors will enable one to one customer dialogue in a multi channel environment, and therefore real time, event based marketing and service to customers.

But also overall, the Internet of Things will create a smarter, more efficient Enterprise Eco System (that both kinds of businesses will benefit from).

Think more predictable weather conditions bettering disaster prevention; better Industrial Automation, Logistics, shop floor management and supply chains (including traffic/ fleet management); better utilities; better buying procedures; better infrastructure at lower costs!

What this really implies is that, beyond the hype, there is something in the IoT for everyone, the only thing to do is to figure out your place in that sun, and to be able to monetize it (if you are a business), or use it (as a consumer).

Viva IoT!

Not Musk, Bezos, Zuckerberg, Page & Brin, But Nora Roberts! (Or, the state of the Internet Of Things)

21 Jan

JDRobbIoT

I lead a very “must not do” lifestyle – I am retired from active corporate life; I snack on unhealthy junk almost everyday; I drink gallons of fattening beer every weekend; I don’t sleep all that much; and, most importantly, I read almost NO elevating/ informative/ educative stuff – all I read is some news on the web on technology, and LOTS of trashy fiction – specifically, romance and who-dun-it novels.

My current favorite author is Nora Roberts, maybe because she combines the above two genres really well! In reading avidly her futuristic cop thriller series, written under the pseudonym J.D. Robbs, I begin to see a strange similarity between her world of the 2050s and 60s; and what is going on in the Internet of Things/ Connected Device world.

Quick summary: the Internet of Things is essentially nothing but a world in which all devices are connected, and many of them are wearable on the human body, to enable use of the data generated in one place in order to predict actions in another! This means a world of tiny embedded “sensors” all over – on highways, in thermostat boxes, glasses, bras, beds, wind mills….you name it….that then allow seamless living!

Look at how some parallels exist between Robb’s world and the current endeavour of most of the technology world, with leaders being Zuckerberg, Bezos, Benioff, Musk and many many many other smaller/ niche players:

Virtual RealityCredit

1. Virtual Reality:
Arguably, one of the stars at this month’s CES was the Oculus Rift Crescent Bay prototype with Spatial Audio feature. It seems to have excited people, specially VR enthusiasts all around, with the advancements it shows over previous versions. A look at some applications – driving simulations and Gaming excites even boring ole’ non-gamer me!

But hey, in the JD Robb world, VR and Holo videos are very much par for the course! Not only can you program VR headsets in the gym to give you the real experience of whichever setting you want, HoloRooms are like Star Trek Holo Decks and owned by the wealthy, and can be programmed for interactive vacations at the beach, street scenes for training in fighting techniques, or rescue missions, or jogging along a path, or dining in a mountain chalet, etc. HoloGlasses provide 3-D life-like scenarios, similar to the HoloRooms, but worn on the head. And, to me, the extreme use was very very evil! In the book I last read, “Fantasy in Death”, a gamer whizkid actually injected reality into virtual reality – and as a by product killed a couple people!

“Roarke took another sip of coffee – “Let me understand you. You are suggesting that a holographic image, which is essentially light and shadow, attempted murder and committed it…Neuro and nano-tech have advanced, and the images produced in holo programs act and react, according to that program. They appear 3D, appear to have substance. The player’s senses are involved and engaged……found a way to enhance wave front, increase the power stream of the light….to create a kind of current that is an electronic replication of the substance….that could, cut, slash, sever….or could replicate an impact where the currents could inflict the same damage as they have been programmed to inflict”


2. Customized Talking Billboards:

Talking billboards are now old hat. Even a lot of the motion/ temperature triggered ones. But, essentially in that they use sensors to activate a series of actions that could be customised depending on you/ your location/ your preferences, they are very I0T!

Then, ofcourse, google glass is (was) the ultimate in customized billboards in a way – plus much much more. Despite its lukewarm performance in this round, Google is sure to get it back with a bigger bang …soon!

And, in a J D Robb parallel, Eve Dallas, the main protagonist, is forever catching customised billboards looking down at her on her drives/ airlifts through crowded noisy New York streets:

When she caught a familiar face burst across one of the animated screens…over the street at thirty fourth….she..whirled…jiggled, spun, in a few sassy and amusingly placed scraps of electric blue. With each revolution, her hair changed from red to gold to blinding green…her oldest friend…

3. Robotics/ Artificial Intelligence:

From Super Mario’s latest AI induced self aware tricks, to Facebook’s intense use of AI, the world of AI is definitely here. (After all, what was Siri, but an early version of AI). In fact, this is becoming a controversial area, with recently, Tesla’s Elon Musk coming out in strong opposition of the potential evil fallouts of AI!

amazon drones Credit

Then there are drones, which have been used for military purposes (e.g. in Israel and Afghanistan) for a while, and infact are now being advanced, e.g. with mind controlling technologies. Amazon also created news a couple of years ago with their pilot of deliveries using drones (Amazon Prime Air).

In J.D. Robbs’ world, there are “Droids with human characteristics that can be programmed to cook, clean, man office desks, physically fight and wrestle, watch over children and the elderly, teach, bartend, waiters and waitresses and even be programmed for sex. There are also droid animals – dogs, cats and birds.”

“The droids were well represented as well- mechanical looking household and yard droids, cheap mini droids, and a number of the human replicas lined up like suspects….”This model’s top of the line. She’s designed to exactly replicate the character physically, and she has top-flight programming capabilities””

“They were droids..you couldn’t even smell them…she swung back, slamming her knees into the droid behind her…catching him by the ankles as he deployed the weapon….he didn’t buckle as a man would, but teetered back, arms pinwheeling for balance.”

Then there are AutoVehicles that can fly and zip around, but also be driven like normal cars and buses.

“Three cars ahead of her, two rapid cabs shot into vertical lift at the same time…airlifts hovered above, shooting out their streams of light…..”

nest-labs-google Credit

4. Home Automation

With Apple’s Smart Home project, Google’s Nest and the earlier versions of the IoT which almost always had a pre programmed refrigerator ordering eggs when you ran out, Home Automation was one of the earliest applications of the IoT. And, lets face it, its also the sexiest/ most widely adoptable one; hence catching consumer eye balls far more than windmills, gas meters and smart highways! (Marc Benioff had addresses the Dreamforce 2013 attendees with a case on his Philips toothbrush!) It is also the app where a lot of work is being done without suffering reverses (like the glass). Companies like Philips, Logitech, Nokia and many more are working flat out to address and dominate their respective inches of the home automation turf. This article is a nice look at the news on home automation.

At the centre of everything – most things consumer IoT atleast, is the ubiquitous smartphone – that device that most other devices link to, that very soon 1 in every 4 earthling will possess, that works as your personal friend, philosopher guide, but also has millions of app developers working day and night on, that you use to talk/ email/ measure sleep patterns/ order cabs/ check restaurants/ listen to music and watch movies…in short, everything…And now, the smart watch

Motorola-Moto-360-Smartwatch-5

Cut to Robbs. She has the AutoChefs that can deliver home-cooked meals and coffee.

“He walked to a large Autochef “What is it then – Pizza or Burger”….Took a large bubbling Pizza out…headed to the AutoChef, programmed coffee….He’d already programmed their meal in the recesed Autochef – I thought we’d have ham and eggs today”

The Drying Tube that senses your temperature requirements and then dries you up.
“…Like the warm, clean scented swirl of air in the drying tube…”

The biometric scanning device, that tells you where anybody in the house is (Roarke has programmed all answers to Eve such that it always starts with “Darling Eve!”, a fact that really irritates the heroine!

“Where is Roarke”?.. Welcome home, darling Eve!..As usual the recorded voice using that particular endearment had slivers of embarrassment pricking up her spine”

Links that are a modernized video cell phone that can hold and transfer data besides making calls – both audio and video; Memo Cubes that are modern, electronic Post-Its, without the sticky paper, Wrist Units that combine most functions!

“Nice wrist unit…“Serviceable.” Eve turned her wrist to admire the simple band, the flat, silver-toned face….“It‟s got a couple of nice features,” she added as she fiddled with it. “It‟s nice,” Peabody said again, then drew her beeping communicator out of her pocket. “Give me a sec, I . . . hey, it‟s you.” Mouth dropping, Peabody jerked her head up. “It‟s got a micro-com in it? That‟s pretty mag. Usually they‟re all fuzzy, but this is really clean.” “Nano-com. You know how the vehicle he rigged up for me looks ordinary?” “Ordinary leaning toward ugly,” Peabody corrected. “But nobody gives it a second look or knows that it‟s loaded, so . . . same deal?” Automatically Peabody dug out her ‟link when it signaled, then paused. “Is that you? It‟s got full communication capability? In a wrist unit that size?” “Not only that, it‟s got navigation, full data capabilities. Total data and communications—he programmed it with all my stuff. If I had to, I could access my files on it. Waterproof, shatterproof, voice-command capabilities. Gives me the ambient temp. Plus it tells time.”

IoT Security
5. Security:

This is clearly the foremost concern in the IoT! The WEF has gotten a report together recently advising caution! Top executives similarly feel that the biggest risk of the IoT is security!

But, this article shows that despite security concerns, IoT is definitely growing.

J.D. Robb has her own version of the security issues – all data devices are controlled by the federal mother computer – the CompuGuard. This is very big brother-ish, and supposedly can track everything going on in any computing device. (Ofcourse, Mr. Know-it-all, ex criminal, richest man in the world Roarke can get past the Compuguard – and often does, thus, often aiding Ms. Dallas in her investigations, much to her irritation!)

“Compuguard monitored all e-transmissions and programming on planet and off….I’m obliged to caution you that this transmission is being traced through CompuGuard, and it’s being recorded.”

J.D. Robb has a few other interesting gadgets strewn about her books – Skids are high-tech sneakers that can float above ground and there are skateboards that hover a few inches above ground instead of on wheels; Glide carts are moving food carts on the street; Credits, which are tokens used instead of coins…

At the end, a lot of it is illusory and advanced stuff – both in the IoT world, and the JDRobb one. As an example, the much touted wearables have abysmal penetration and even worse usage figures for consumer devices (at an average, all wearables get discarded after 6 months). This article is interesting too.

Having said that, there is no doubt that some if all all of this, is coming, and coming sooner than later! Most pundits say the world should focus on “real” applications with substantial impact – healthcare/ infrastructure/ utilities, rather than consumer products – but, if consumers didn’t show an interest, a lot of the glitter and shine wouldn’t be there!

In my opinion, the question is no longer – “will it come” but ‘when will it come”….Maybe, some of the companies in the arena should consider hiring Ms. Roberts as strategic advisor.

In the meanwhile, interested in reading some of the JDRobb books? Here’s where you can download some free – enjoy!